How to Overcome the Labor Shortage in Retail
If you’re in retail, then you’ve likely come across chatter around the Great Resignation. But what exactly is causing it? And what can retailers do to retain workers? Well, it’s important to think of...
View ArticleHow to Improve Customer Loyalty and Win Over Shoppers in 2024
Your customers are the heart and soul of your business. And, you’ll likely want to keep them around. While it’s always important to bring in new customers, you’ll need to make sure you’re retaining...
View ArticleHow to Improve Conversion Rates in Your Retail Store
Have you ever seen someone walk into your store, look around, and walk right back out without purchasing anything? We all have. And, here’s the bad news. You’re not going to make any money from...
View ArticleHow To Respond To Negative Reviews: 7 Tips To Boost Your Ratings
Your day is going great, but then you get a negative review online. Before you overreact, here are some things you need to know.
View ArticlePurchase Orders Explained: What Retailers Need to Know
A purchase order (PO) is a document that vendors use to order products from suppliers. For retailers, POs improve budgeting, inventory ordering and management.
View ArticleHow to Deal with Difficult Customers
Tired of being shouted at? We’d imagine you’ve experienced this once or twice if you’ve had to deal with a difficult customer. They’re enough to leave you feeling worn down and fed up. Whether you’re...
View ArticleBest Practice Tips for Retail Loyalty Programmes
Strengthening your retail loyalty programme will boost customer retention and sales alike. To start, explore these best practices.
View ArticleSocial Media Marketing: The Beginner’s Guide to Launching your Brand
New to social media marketing? The Free Beginner's Guide to Social Media from Lightspeed has you covered. Learn how to launch your brand the right way.
View ArticleRetail Return Policies: Your Guide to Returns and Free Shipping
A solid retail return policy, along with a carefully calculated free shipping threshold, will benefit both your customers and your business. Keep reading for your complete guide to returns and free...
View Article7 Types of Inventory and Sales Reports to Use in Your Retail Store
Reporting and analytics are essential to any retailer because they tell you exactly what’s going on in your business. Analysing your data correctly enables you to make well-informed decisions around...
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